Collections & Receivables
Follow-Up Cadence
A structured, consistent follow-up process keeps your accounts moving. We manage the details, so you can focus on your clients and your practice.
COLLECTIONS LIFECYCLE
How AR Defense systematically protects law firm cash flow without alienating clients. Explore our disciplined 4-stage outreach protocol and sample communication templates below.
PHASE 01
GRACE & REVIEW
Verify that the statement reached the authorized corporate A/P coordinator without invoice delivery friction.
PHASE 02
DIRECT AP COORDINATION
Personalized telephone follow-up and confirmation of scheduled check/ACH issuance dates.
PHASE 03
PARTNER REVIEW
Escalation to managing partner with structured installment agreement or retainer replenishment notice.
PHASE 04
Manage A/R
Identify and organize
aging balances and
missing invoices.
Why This Follow-Up Cadence
Works
It's not just about making calls - it's about the right message, the right timing, and the right person. Our multi-touch cadence is designed to get results while preserving your client relationships.
✔ Reduces Days Sales Outstanding (DSO)
✔ Improves Collection Rates
✔ Prevents Unpaid Invoices from Aging
✔ Maintains Strong Client Relationships
✔ Saves Your Team Time and Resources
