Question 1

What exactly does AR Defense do for my firm?

Accepted Answer

We act as an extension of your team, handling day-to-day accounts receivable tasks — invoicing support, collections follow-up, and payment application — so your attorneys and staff can stay focused on client work.

Question 2

Will my clients know a third party is involved?

Accepted Answer

We work as a professional extension of your firm and take a relationship-conscious approach to every communication, keeping your firm's reputation and client relationships in mind.

Question 3

How is pricing determined?

Accepted Answer

There's no one-size-fits-all package. Pricing is based on your receivables volume, invoice frequency, and the level of support you need.

Question 4

Do I have to outsource my entire A/R process?

Accepted Answer

No. You can outsource specific responsibilities, an entire function, or use us as additional support alongside your existing team.

Question 5

How do I see what's happening with my receivables?

Accepted Answer

Every client firm gets secure access to a dedicated portal showing aging reports, open and paid invoices, and collection notes.

Question 6

What size firms do you work with?

Accepted Answer

We focus on small and growing law firms — firms with enough receivables activity to need consistent attention, but not necessarily enough to justify a full-time A/R hire.

FREQUENTLY ASKED QUESTIONS

QUESTIONS & ANSWERS

What exactly does AR Defense do for my firm?

Will my clients know a third party is involved?

How is pricing determined?

Do I have to outsource my entire A/R process?

How do I see what's happening with my receivables?

What size firms do you work with?

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